
Playbooks
How to Describe a Dish in One Sentence
The four-part formula that answers what guests actually ask, the two optional clauses that prevent complaints, and how to describe a dish you have never tasted.
Lawrence Arya··10 min
Posts tagged Guest Questions from the MenuFlashcards team.

The four-part formula that answers what guests actually ask, the two optional clauses that prevent complaints, and how to describe a dish you have never tasted.

The highest-leverage question at any table, and almost nobody is trained for it. The four things guests mean, and a ten-second answer for all of them.

Bluffing and freezing are both worse than the third option. Describe, attribute, offer: the eight-second answer, and where guessing is never acceptable.